1.)
How can we improve customer service & customer satisfaction with big data

1.)
How can we improve customer service & customer satisfaction with big data analytics? Provide an examples, case studies to support your answer.
Note: Your answer should be a minimum of 5–6 pages and include a minimum of 4-5 references. References/article dates should be less than 3 years. No plagiarism/AI content is allowed.
2.)
Topic: How big data analytics can help to optimize warehouse activities.
Research and analyze 3-4 recent peer-reviewed articles that closely relate to how big data analytics can help to optimize warehouse activities. Write a detailed analysis on the given topic; provide examples, case studies to support your answer.
Note: Your answer should be a minimum of 5–6 pages and include a minimum of 4-5 references. References/article dates should be less than 3 years. No plagiarism/AI content is allowed.
Note:
Content should be clear, concise, and understandable.
No plagiarism/AI content is allowed.
Please follow the minimum number . of pages and include a minimum number of references.
Check for any grammatical errors and sentence structure.